Shipping policy

All our orders are shipped from our own warehouse. These items are delivered by tracked services from Royal Mail/DHL/UPS. Every company wants to deliver as fast as possible to the customer. Please rest assured, in these difficult times we are doing our very best to get orders to you as swiftly as possible. However, due to constantly shifting government policy and the difficulties encountered by all of our partners in the delivery chain, there will inevitably be occasional delays in getting some orders to you.

IMPORT DUTY AND TAXES (Part of our Terms & Conditions)

1. Products ordered from our Website for delivery outside the UK may be subject to import duties and taxes which are levied BY YOUR GOVERNMENT when the delivery reaches the specified destination. By ordering from this Website you acknowledge that you will be responsible for payment of any such import duties and taxes. We have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order to obtain details of any taxes which your government will require. Do not place an order if you do not undertake to pay any relevant taxes or duties imposed by your government.
2. You must make sure that you comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

We strive to deliver all UK orders in 7 working days and international orders in 21 working days. Of course, we aim to deliver your orders much quicker and that's generally what we achieve, but please bear with us in these unprecedented times if delays do arise for reasons beyond our control. Please allow 21 days for delivery of all orders before contacting us.